Privacy Policy
Effective Date: 10/14/2023
Protecting your privacy is of utmost importance to CK Quilting, LLC, and we are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our online longarm quilting services. By accessing or using our website and services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information from you:
a. Personal Information: We may collect your name, email address, phone number, billing and shipping address, and other contact information to fulfill your orders and provide customer support.
b. Quilt and Order Information: We collect information about your quilting orders, including the specifications of your quilt top, backing material, and batting.
c. Payment Information: When you make a payment for our services, we may collect payment card information or other financial information necessary to process your payment.
d. Communications: We may collect and retain records of any communications between you and our customer support team.
e. Usage Information: We collect information about how you interact with our website, including IP address, browser type, operating system, and other analytics data using cookies and similar tracking technologies.
2. How We Use Your Information
We use your information for the following purposes:
a. To Fulfill Orders: We use your personal and quilt information to process and fulfill your quilting orders.
b. Customer Support: We use your information to provide customer support, answer your inquiries, and address any issues you may have.
c. Payment Processing: We use your payment information to process payments for our services.
d. Communication: We may use your contact information to communicate with you about your orders, updates, and promotional offers, if you have consented to receive such communications.
e. Website Improvement: We analyze usage information to improve our website, services, and user experience.
f. Legal Compliance: We may use your information to comply with legal obligations, respond to legal requests, or protect our rights, property, or safety.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with third parties under the following circumstances:
a. Service Providers: We may share your information with trusted service providers who help us operate our website and provide our services. These service providers are required to maintain the confidentiality and security of your information.
b. Legal Compliance: We may share your information with law enforcement or government authorities when required by law, court order, or legal process.
4. Data Security
We employ industry-standard security measures to protect your personal information. However, no online data transmission or storage can be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us.
5. Your Choices
You have the following rights regarding your personal information:
a. Access: You can request access to the personal information we hold about you.
b. Correction: You can request corrections or updates to your personal information.
c. Deletion: You can request the deletion of your personal information, subject to legal requirements.
d. Communication Preferences: You can opt out of promotional communications at any time by following the instructions in the communications or by contacting us.
6. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The updated Privacy Policy will be posted on our website with the effective date.
7.. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at contact@ckquilting.com.
Thank you for choosing CK Quilting, LLC. Your trust is important to us, and we are committed to protecting your privacy and personal data.